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Register for Insuranceline Access
Welcome to Insuranceline Access, the self-service system where you can easily view and manage your insurance policies.
Register now to:
- Pay your premiums online
- Update your policy information
- Update your contact details
- Access policy documentation
Annual summaries for Income Protection and Bill Relief policies are expected to be mailed or emailed by 17 July 2026 after which you can download a copy from Insuranceline Access.
We’re here to help
If you have any concerns about your Insuranceline Funeral Insurance policy or are having difficulty paying your premiums, please contact us on 13 77 87 or send us a message to see how we can help.
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Login for Insuranceline Access
Wellbeing support
- Insuranceline is offering access to free and confidential counselling to our customers and their families impacted by the recent tragic events at Bondi Beach and may need support.
- This service is available for anyone impacted by the Bondi Beach events and struggling to cope with uncertainty, stress, or anxiety.
- The Wellbeing Support Service is provided through Assure Programs and includes access to two free, 60-minute confidential discussions with a psychologist.
- To book a phone session, customers can call Assure on 1300 820 733 (Australia) Please note that this service is only available to those calling within Australia and for those outside Australia, we can provide further online support through Headlight (as outlined below).
- The Assure service is available 24/7 and all customers can access it immediately.
- Customers can also access Headlight for help understanding and managing their wellbeing at: www.myheadlight.com.au
- Developed by TAL in partnership with the University of Sydney Brain and Mind Centre, Headlight is an online tool that can help customers understand and manage their mental wellbeing by identifying risk factors and providing targeted recommendations to support their overall health.
- Headlight provides users with access to evidence-based resources to help them take control over their own wellbeing.
- Mental health support is also available through: Lifeline Australia on 13 11 14, via chat on 0477 13 11 14 or online, www.lifeline.org.au/crisis-chat or for this incident Bondi beach incident - Bondi Beach Incident: Wellbeing support guide | Lifeline
- Beyond Blue on 1300 224 636 or online www.beyondblue.org.au